Saturday, November 8, 2014

Verbal vs. Non-Verbal Communication


Verbal vs. Non-verbal Communication

The show that I decided to watch for this week’s assignment was South Beach Towing.  I am not a TV watcher, so selecting a show that I never watch was an easy task.  While viewing the show with the sound off for the first time I assumed the show was about a towing company filmed in South Beach, Florida.  The owner of the company was a woman, who appeared did not have much control or authority over her employees.  There was one African American female driver, three while male drivers and while male who stayed in the office along with the female owner.  The owner seemed a little frustrated while trying to reach one of the drivers on the radio.  She stood with one hand on her hips while holding the radio in her other hand with her face faced to toward the ceiling, shaking her head.  One of the other male drivers was opening a box that contained work boots with extended heels, in which he proceeded to put on to make him appear taller.  He tried walking in the extended heel boots and almost fell, got in the tow truck pulled up and was beginning to hook up a car, when a man came running out with both arms raised up in air while talking to the tow truck driver.  The tow truck driver stopped hooking the car, stood up walked toward the owner of the vehicle waved his finger turned around and got into the tow truck and drove off.

I assumed the man who approached the tow truck driver was the owner of the vehicle being towed and was probably yelling at the tow truck driver about his car and the tow truck driver probably told him that he was just doing his job and that he was going to have to tow the truck.

Viewing the show with sound.

First, this was the funniest show I ever watched.  It’s called South Beach Towing and it shows on TruTV on Wednesday nights.  I laughed until I cried.  I will probably end up watching this show again.  I laughed so much that my husband and son came into the family room and began watching the show with me and began laughing as much as I did.  Bernice is the name of the African American female tow truck driver, she and her mother just brought a food truck that is being inspected by the health department.  Bernice is very outspoken, while attempting to tow a young man’s car which was parked illegally, the young man pleads with Bernice not to tow his truck, and offers her a deal if she releases his car.  Bernice accepts the deals releases the young man’s car.  Bernice then picks up her mother and takes their food truck to the address given to her by the young man and haves the guys in the paint shop to do a make-over on the food truck.  The owner of the tow truck tries to reach Bernice several times on the radio while Bernice is getting the food truck painted.

Another driver picks up a young women who was stranded on the side of the highway, and the young women steals his cash pouch and jumps out of the moving truck.  He stops the truck, gets out and runs behind the women but is unable to catch her.  He goes back to the office and tries to explain to his boss how he lost the money.

You can tell a lot about a person’s behavior or mood just by observing their body language and other non-verbal communication.  Anger, frustration and even feeling of happiness can all be expressed non-verbally.

4 comments:

  1. This show sounds great! Did you feel it was as funny as it was without sound? Or were you lost with what was happening?

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  2. Dear Sandra,
    body language can tell us many things about a person. Their mood, some of their thoughts the relationships they share with other people. Observing others body language can be a great tool in communication.

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  3. Hi Sandra! I have watched South Beach Towing and you are right, it is funny and Bernice is a hoot! I also think that you could tell a lot about a person from their facial expressions. Great Post!

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  4. Sandra,
    Great post! I think I'm going to add this show on my list of shows to watch just from your experience! I've always said and I still believe body language has a lot to with how well a message is deliver or received.

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